Shipping policy
STORE PICKUP
Orders can be picked up Monday - Friday from 11am - 6pm, Saturday from 11am - 4pm. An email will be sent when your order is ready for pickup.
・Shipment processing times
All Orders are processed within 2-3 business days. Orders are not shipped or delivered on Sunday or holidays.If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone.
・Shipping rates
Shipping charges for Your Orders will be calculated and displayed at checkout.
| Shipping Option | Price |
| 0-1 Kg | HK$30 |
| 1-3 Kg | HK$40 |
| 3-6 Kg | HK$50 |
| 6-10 Kg | HK$70 |
| 10-20 Kg | HK$120 |
| Purchase Over HK$500 (Except Specified Items) | Free |
| Freight to Pay | HK$0 |
| Rest of World | HK$200 |
*Free shipping on orders over $500 in Hong Kong except Specified Items.
LOCAL DELIVERY
During checkout, enter your address and choose the ship option. Click the "continue to shipping" button.
When your order is ready for delivery, you will receive an email with real-time tracking information.
If you have any questions about this Shipping Policy, You can contact us by e‑mail at cs@woodsfieldpharma.com.
